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Odyssey DMC

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    Introduction

    At Odyssey DMC, your privacy is of utmost importance to us. This Privacy Policy document explains how we collect, use, disclose, and safeguard your personal information when you visit our website, engage with our services, or communicate with us. By accessing or using our website, you agree to the practices described in this policy.

    Information We Collect

    We collect various types of information to provide and improve our services. The information we may collect includes:

    1. Personal Information:

    • Name

    • Contact details (email, phone number, address)

    • Payment information (credit card details, billing address)

    • Travel preferences and booking history

    • IP address, browser type, and usage information

    2. Non-Personal Information:

    • Browser type and version

    • Device type and operating system

    • Access times and referring website URLs

    • Pages viewed and duration of visit

    3. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to monitor website activity, analyze trends, and personalize your experience. Cookies help us remember your preferences and enhance your experience on our site. You can control cookie settings through your browser settings.

    How We Use Your Information

    Introduction

    We use your information for the following purposes:

    • Service Delivery: To provide travel management, bookings, and related services.

    • Personalization: To customize and improve your experience on our website.

    • Communication: To send you updates, promotional materials, and personalized offers.

    • Payment Processing: To complete financial transactions securely.

    • Customer Support: To respond to your inquiries, feedback, and service requests.

    Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our policies.

    Data Protection and Security

    We take your privacy seriously and implement appropriate security measures to protect your personal information. These measures include encryption, firewalls, and secure servers. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your data.

    Third-Party Services

    Our website may include links to third-party websites, products, or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We recommend that you review the privacy policies of any third-party websites you visit.

    Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the data is no longer needed, we will securely delete or anonymize it.

    Your Rights

    Depending on your location and applicable laws, you may have the right to:

    • Access your personal data

    • Correct or update any inaccurate information

    • Request the deletion of your personal data

    • Withdraw your consent to data processing at any time

    • Object to the processing of your data for marketing purposes

    To exercise these rights, please contact us using the details provided below.

    Children's Privacy

    Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13 years of age. If we learn that we have inadvertently collected personal data from a child under the age of 13, we will take immediate steps to delete that information.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

    Contact Us

    If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

    Odyssey DMC

    Email: enquiry@odysseydmc.com
    Phone: +971 42828238
    Address: Level 3, Latifa Tower, Sheikh Zayed Road, Trade Center 1, PO Box: 252150, Dubai

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