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Odyssey DMC

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    Introduction

    Welcome to Odyssey DMC (hereinafter referred to as “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and any content provided by us. By accessing or using our website (www.odysseydmc.com) or engaging with our services, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our website and services.

    1. Acceptance of Terms

    By accessing or using our website, services, or any content provided by us, you agree to comply with and be bound by these Terms and any applicable laws and regulations. If you disagree with any part of these Terms, you must immediately cease using our website and services.

    2. Use of the Website

    You agree to use our website for lawful purposes and in a manner that does not infringe on the rights of others. You are prohibited from:

    • Using our website for fraudulent or unlawful activities

    • Attempting to interfere with or disrupt the proper functioning of our website

    • Uploading harmful content (e.g., viruses, malware) to our website

    • Violating any applicable laws or regulations related to online behavior and usage

    3. Services Provided

    Odyssey DMC provides travel management services including, but not limited to:

    • Tailored travel packages for corporate clients, MICE programs, and institutional groups

       

    • Destination management, event coordination, and logistic services

       

    • Booking assistance for accommodations, flights, and transportation

       

    We reserve the right to modify, update, or discontinue our services without prior notice. All services are subject to availability.

    4. Account Registration and Security

    To access certain services on our website, you may be required to create an account. By creating an account, you agree to provide accurate, complete, and current information, and to update your information as necessary.

    You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately if you suspect any unauthorized use of your account.

    5. Payment and Billing

    When booking services through our website, you agree to pay for all associated costs, including any applicable taxes and fees. Payments are processed securely through third-party payment processors.

    You agree to provide accurate payment information and to update it as necessary. If payments are declined or fail, we reserve the right to suspend or cancel your bookings.

    6. Cancellation and Refund Policy

    • Bookings and Services: All bookings are subject to specific terms and conditions, including cancellation policies, which will be communicated during the booking process.

    • Cancellation Fees: Depending on the service, cancellations may incur fees. Please refer to the specific service agreement or booking confirmation for details on cancellation fees and timelines.

    Refunds: Refunds for services that have been paid for but not rendered are subject to the policies set by our partners and vendors. We will assist in processing refunds according to these terms.

    7. Intellectual Property Rights

    All content on our website, including but not limited to text, images, logos, graphics, and trademarks, are the property of Odyssey DMC or its partners and are protected by intellectual property laws. You may not copy, reproduce, distribute, or otherwise use our content without prior written consent.

    8. Privacy and Data Protection

    Your use of our website and services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your data as outlined in the Privacy Policy.

    9. Third-Party Links and Services

    Our website may contain links to third-party websites or services that are not owned or controlled by Odyssey DMC. We are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to review the terms and conditions and privacy policies of any third-party websites you visit.

    10. Disclaimers

    • No Warranty: We do not guarantee the accuracy, completeness, or reliability of the content on our website. All services are provided “as is” without any warranty of any kind, either express or implied.

    • Limitation of Liability: Odyssey DMC will not be held liable for any damages, losses, or costs incurred as a result of using our website or services, including but not limited to lost profits, data, or business interruption.

    11. Indemnity

    You agree to indemnify and hold Odyssey DMC, its affiliates, partners, and employees harmless from any claims, damages, losses, or expenses arising from your violation of these Terms, your use of our website, or your engagement with our services.

    12. Termination

    We reserve the right to suspend or terminate your access to our website and services at any time, without notice, for any reason, including but not limited to a violation of these Terms.

    13. Governing Law

    These Terms are governed by and construed in accordance with the laws of the country in which Odyssey DMC is incorporated, without regard to its conflict of law principles. Any disputes related to these Terms will be resolved in the appropriate courts of that jurisdiction.

    14. Changes to Terms and Conditions

    We reserve the right to modify, update, or change these Terms at any time. Any changes will be effective immediately upon posting on our website, and your continued use of the website after such changes constitutes your acceptance of the revised Terms.

    15. Contact Us

    If you have any questions or concerns about these Terms and Conditions, please contact us at:

    Odyssey DMC

    Email: enquiry@odysseydmc.com
    Phone: +971 42828238
    Address: Level 3, Latifa Tower, Sheikh Zayed Road, Trade Center 1, PO Box: 252150, Dubai

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